It’s easier to relax if you know everything that lies ahead. We’ve listed the answers to the most important questions (arrival, check in/out, cancellation policy and payment methods) below. For any further questions we are happy to hear from you at firstname.lastname@example.org .We’re here to personalise any aspect of your holiday.
For every person above the age of 14 years, there is a visitor’s tax of € 1.35 per person and night. This tax is not included in your final price and can only be paid on location.
There is no right of withdrawal in terms of the consumer codex – but we still allow for the following cancellation conditions (notification following title III, title III, paragraph I, of the Consumer Protection Act (GvD 206/2005)“:
- Until up to 30 days prior to arrival: free cancellation
- 29-8 days prior to cancellation: 70 % of the full price
- 0-7 days prior to arrival, no-show or early departure: 90 % of the full price
We recommend you take out a travel cancellation insurance.
Arrival and departure:
Your Palm Loggia will be ready for occupation starting 3:30 pm on the day of your arrival via Self Check-In. Please vacate your Palm Loggia by 11 am on your day of departure.
Unfortunately dogs are not allowed in the Palm Loggia. However, dogs are allowed at our partner properties ARUA Private Spa Villas and Hidalgo Suites.
The Palm Loggia ist perfect for hosting two adults and, in general, people over 14 years of age.
The final cleaning of the loggia is included in the price. For the cleaning of the kitchen we charge a supplement of € 28.
All prices and indications have been thoroughly checked multiple times. Printing errors, mistakes and changes are subject to modification.